Terms of Service

Acceptance of Terms

By accessing and using the website www.contractorexampreparation.com (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not access or use this Website.

These Terms of Service apply to all visitors, users, and others who access the Website or use its services (including course registration and payment processing). We reserve the right to modify these terms at any time, and your continued use of the Website constitutes acceptance of any modifications.

License to Use Website

Contractor Exam Preparation grants you a limited, non-exclusive, non-transferable, revocable license to access and use this Website solely for the purpose of exploring our courses and services, registering for courses, and communicating with our staff. This license does not permit you to:

Restricted Uses

• Download or copy Website content or code (except for personal, non-commercial use)
• Modify, translate, or create derivative works from Website content
• Reverse-engineer, decompile, or disassemble any part of the Website
• Use the Website for any commercial or competitive purpose
• Monitor the Website's performance or functionality for competitive reasons
• Remove or obscure any copyright, trademark, or other proprietary notices
• Use the Website to infringe upon any intellectual property or privacy rights

All content on the Website, including text, graphics, logos, images, course materials, and software, is the exclusive property of Contractor Exam Preparation, LLC or its content providers and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

Acceptable Use Policy

You agree to use this Website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the Website. Prohibited conduct includes harassment, threats, defamation, obscene or abusive language, and any form of discrimination or hate speech.

Your Obligations

When using this Website, you agree to:

• Comply with all applicable federal, state, and local laws and regulations
• Respect the intellectual property rights of Contractor Exam Preparation and third parties
• Refrain from any activity that may damage, disable, or overburden the Website or its servers
• Provide accurate and truthful information during registration
• Maintain the confidentiality of any login credentials or account information
• Notify us immediately of any unauthorized access to your account

Prohibited Activities

The following activities are strictly prohibited on this Website:

Technical Abuse

• Uploading or transmitting viruses, malware, or any code designed to harm the Website
• Engaging in any form of hacking, phishing, or cybercriminal activity
• Attempting to gain unauthorized access to any part of the Website or its systems
• Using automated tools, bots, or scrapers to crawl or download Website content
• Performing denial-of-service attacks or attempting to overwhelm the Website with traffic
• Intercepting, interfering with, or monitoring Website communications

Fraud & Deception

• Providing false or misleading information during registration or course enrollment
• Using the Website to conduct fraud or other illegal activities
• Impersonating another person or entity
• Attempting to circumvent payment processing or security measures
• Making fraudulent payment transactions

Content Violation

• Posting or transmitting obscene, defamatory, or harassing content
• Sharing content that violates intellectual property rights
• Uploading or sharing illegal content or content that violates laws
• Spamming or mass-mailing content to other users

CEP reserves the right to suspend or terminate your access to the Website if you violate any of these prohibited activities. We may also report illegal conduct to law enforcement authorities.

User-Generated Content

Testimonials & Reviews

If you submit testimonials, reviews, or other user-generated content to CEP (for example, course reviews or success stories), you grant Contractor Exam Preparation a worldwide, royalty-free, perpetual, irrevocable right to use, reproduce, modify, and publish this content on the Website and in marketing materials, without compensation to you.

Your Representations

When you submit any content to the Website, you represent and warrant that:

• You own or have the right to submit the content
• The content does not infringe any intellectual property rights
• The content is accurate and truthful
• The content does not contain defamatory, obscene, or illegal material
• The content is your original work or you have permission to share it

Content Removal

CEP reserves the right to remove, edit, or reject any user-generated content that violates these terms, is false, misleading, or inappropriate. We are not responsible for the accuracy or legality of user-submitted content.

Third-Party Links & Services

The Website may contain links to third-party websites and services, including:

• PSI Exams (exam scheduling)
• Virginia DPOR (state licensing information)
• Maryland MHIC (state licensing information)
• Google Maps (location displays)
• Social media platforms (Facebook, Instagram, LinkedIn)

No Responsibility

CEP does not endorse, warrant, or take responsibility for the content, accuracy, or practices of any third-party website or service. Your use of third-party sites is governed by their own terms and privacy policies. We encourage you to review their terms before providing any personal information.

External Links

We provide links to third-party sites for your convenience only. The inclusion of any link does not imply affiliation, endorsement, or approval by Contractor Exam Preparation. We are not responsible for the availability, accuracy, or content of external websites.

Disclaimers & Limitations of Liability

"As-Is" Disclaimer

This Website and all content, services, and materials are provided on an "AS-IS" and "AS-AVAILABLE" basis without warranties of any kind, either express or implied. Contractor Exam Preparation disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Website Availability

CEP does not warrant that:

• The Website will be available at all times or without interruption
• The Website will be error-free or free of viruses or malicious code
• Defects will be corrected or that the Website will meet your expectations
• Any errors or bugs will be fixed promptly

Limitation of Liability

In no event shall Contractor Exam Preparation, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or income
• Loss of business or business opportunities
• Loss of data or information
• Interruption of service or business
• Personal injury or property damage
• Emotional distress or reputational harm

This applies regardless of whether the damages arise from contract, tort, negligence, strict liability, or any other legal theory, and even if CEP has been advised of the possibility of such damages.

No Liability for Third-Party Content

CEP is not responsible for any third-party content, including user reviews, comments, or information from external websites. We do not endorse or verify third-party content and are not liable for any harm that may result from reliance on such content.

Exam Results & Licensing

CEP does not control state licensing exams or licensing authority decisions. We are not responsible for:

• Exam content or difficulty
• Exam passing scores or grading
• Licensing authority decisions or eligibility determinations
• Changes to state licensing requirements or regulations
• Your exam results or ability to obtain a license

Account Security & Responsibilities

Account Login

If you create an account on this Website, you are responsible for maintaining the confidentiality of your login credentials and password. You agree to accept responsibility for all activities that occur under your account.

Unauthorized Access

If you suspect unauthorized access to your account, notify us immediately at (703) 475-0314 or sales@contractorexampreparation.com. We will not be liable for any losses or damages resulting from unauthorized access if you fail to notify us promptly.

Payment Information

All payment transactions are processed through Elavon Converge, a PCI DSS-compliant payment processor. We do not store full credit card numbers on our servers. You are responsible for providing accurate billing information and notifying us of any billing errors within 30 days.

Changes to These Terms of Service

Contractor Exam Preparation reserves the right to modify these Terms of Service at any time. Changes will be effective when posted on this page. Your continued use of the Website after changes are posted constitutes your acceptance of the modified terms.

We encourage you to review these terms periodically to stay informed of any updates or changes. If you do not agree with any modified terms, you should discontinue use of the Website.

Notification of Major Changes

If we make material changes to these Terms of Service that significantly affect your rights or obligations, we will attempt to notify you via email or by posting a notice on the Website. Your continued use constitutes acceptance of those changes.

Miscellaneous

Severability

If any portion of these Terms of Service is found to be invalid or unenforceable by a court of law, that provision shall be removed or modified to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies posted on the Website, constitute the entire agreement between you and Contractor Exam Preparation regarding your use of the Website and supersede any prior agreements or understandings.

Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts located in Fairfax County, Virginia.

Waiver

CEP's failure to enforce any provision of these terms does not constitute a waiver of that provision or the right to enforce it at a later time.

Contact & Legal Notices

For questions about these Terms of Service, to report violations, or to submit legal notices, please contact:

Contractor Exam Preparation, LLC
1765 Greensboro Station Place, Tower 1, 9th Floor
McLean/Tysons Corner, VA 22102
Phone: (703) 475-0314
Email: sales@contractorexampreparation.com
Hours: Monday–Friday, 10:00 AM–4:30 PM EST

Copyright Infringement Notice

If you believe that content on this Website infringes your copyright or intellectual property rights, please provide written notice to the contact information above, including:

• Your contact information
• Description of the copyrighted work
• Location of the allegedly infringing content on the Website
• Proof of ownership of the copyrighted material
• Statement that you have a good-faith belief the use is not authorized
• Your signature or electronic signature